Teams guest access - user experience

Recently, a long awaited feature in MS Teams was released: access for guests from outside your tenant. But how does this work? I took it for a test drive 🙂

I started off by logging in to MS Teams on my tenant.

My Teams tenant

From here, I tried adding my business account as a guest to the team. Unfortunately, that account was not recognized, so I can’t add it to the team.

Error when adding team member

I decided to go to the Azure AD control panel, to add the account from there.

Adding guest user

After doing so, I receive an email on my business account to welcome me as a guest to the tenant.

Welcome email

After completing the invite, I am able to invite my business account to my tenant as a guest from within the Teams application. For example. I can @-mention the account just like I would with internal users.

Invite guest user

When I start the Teams app and login using my business  account, I see both tenants and can switch between the two.

Switching tenants

After switching, I can use the tenant just like I would as a normal user, for example be viewing contact information or replying to messages.

Guest access UI

As a final test, a few days later I decided to add someone who was not previously known as a guest in my tenant. This time, probably due to an update of the Teams application, I could just type the e-mail address and add the guest that way. No need to revert back to the Azure AD portal!

Add guest user from app

So there you go. Adding guests to your MS Team to improve collaboration is easy as that! If you feel the need to make the display names of your guests a little more appealing, you can do so by simply editing the guest user object in the Azure AD Portal.